Accepted Payment Methods

What payment types do you support?

As most of our customers are businesses, we offer a number of different payment types.

  • On-line: A traditional on-line credit card payment that is carried out as part of the checkout process.
  • Purchase Order: Pay via electronic (wire) transfer or ACH.

What credit and debit cards do you support?

We currently support the following cards.

  • VISA credit and debit cards.
  • Mastercard credit and debit cards.
  • American Express.

Can I pay via debit or credit card??

The easiest way to pay for your order is to select 'On-line via Credit Card' during the check-out process. You will be asked for your card details and the payment is carried out in real-time after which you can access your license key immediately.

Note that we do not store your card information, encrypted or otherwise, on our servers. We use Stripe, one of the most renowned payment processors in the world.

Can I pay via the US ACH System?

We are happy to accept payments via ACH ( Automated Clearing House).

In order to carry out this kind of payment, please select 'Purchase Order' during the check-out process. For more details about Purchase Orders see the section below.

After receiving your order confirmation via email, please instruct your bank to make payment using the following details:

  • Bank Name: Citibank New York
  • Recipient: Muhimbi Ltd
  • ABA Routing Number: 031100209
  • Account Number: 77722190813216970
  • Account Type: Business
  • Bank Address: 111 Wall Street, New York, NY 10043, USA
  • Use your order number as the reference number.
  • Currency: US$ (Please double check the correct currency is used)

I would like to pay by check (cheque), how does that work?

Muhimbi is based in the UK, we do not accept checks.

I would like to pay via bank / wire transfer, how does that work?

We accept wire transfer / chaps / telegraphic transfer / SWIFT payments.

In order to carry out this kind of payment, please select 'Purchase Order' during the check-out process. For more details about Purchase Orders see the section below.

After receiving your order confirmation via email, please instruct your bank to make payment using the following details:

Business name / address:

Muhimbi Ltd

Midshires House

Smeaton Close

Aylesbury

HP19 8HL

Bank Details:

  • Barclays
  • 22-24 Upper Marlborough Road
  • St Albans, AL1 3AN, United Kingdom
  • Depositor: Muhimbi Ltd
  • Account Number: 44431599
  • SWIFT: BUKBGB22
  • IBAN: GB96BUKB20740944431599

If you have a UK based bank account, you can also pay us in Sterling via a regular bank transfer. Please Contact Us for details.

Can I pay using a Purchase Order?

If you would like to pay for your order via electronic bank transfer or ACH, please select 'Purchase Order' ( what is a PO?) during the checkout process and fill out your Purchase Order number and name (This information is for your own internal use, feel free to enter 'n.a.', it is for your records and not used by us). For step-by-step details about how to place an order on the website see this Knowledge Base Article.

There is no need to send us a copy of your actual Purchase Order document, but if it is part of your process feel free to email it to sales@muhimbi.com.

Your email-based order confirmation contains your invoice. Please pass it on to your payment department. You will not receive a separate invoice by mail. You can pay via electronic bank transfer or ACH.

We allow customers to purchase our products and services by Purchase Order without advance credit approval. The License download link is available after the order is placed before the payment is received.

If your organisation requires Muhimbi to fill out forms or paperwork, accept terms and conditions or payment terms beyond 7 days then - in order to prevent delays - we recommend purchasing via one of your preferred software partners. We are happy to work with any software partner and frequently take orders from the likes of SHI, Insight, Comparex, SoftwareOne and CDW.

Do you accept payments via PayPal?

We do not accept payment via PayPal.

Do you accept any currencies other than US$?

Although Muhimbi is located in the United Kingdom, all our prices are in US$ due to the global nature of our business. Therefore, we do not accept payments in currencies other than US$.

However, if you have a UK based bank account then you can perform a BACS bank transfer in Sterling. Please Contact Us for details.

Will I need to pay VAT / TAX on purchases?

Muhimbi is required by law to charge VAT to all UK customers. No VAT is due for EU countries or the rest of the world.

You still have the option to enter your VAT / TAX ID on your profile, which will automatically be included on your invoice.

What is Muhimbi's VAT number?

Our VAT number is GB940998478.

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